Privacy Policy
NewFirst National Bank Privacy Policy and Disclosure
While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at NewFirst Financial Group.
Our privacy statement is specifically designed for the protection of consumers, or individuals obtaining a financial product or service from us for primarily personal, family or household purposes.
This privacy statement covers NewFirst Financial Group, Inc. and its following subsidiaries: NewFirst National Bank, NewFirst Insurance Services, NewFirst Investment Services, NewFirst Mortgage Services, and NewFirst Trust Services, all of which are part of the NewFirst family of companies.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to privacy policies and practices described in this notice.
Sharing of Personal Information with other NewFirst Companies
We may share information about you, as a current or former customer, within our NewFirst family of companies in order to provide you with better service and information about financial products that may interest you. However, we do not share personal financial information obtained from applications or credit reports with another NewFirst company.
How We Keep Information Private
We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. In order to guard your nonpublic personal information, we maintain physical, electronic and procedural safeguards that comply with federal standards.
Types of Personal Information
We may collect “nonpublic personal information” from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us, or affiliates, or others;
- Information we receive from a consumer reporting agency.
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you.
Sharing of Personal Information with Third Parties
We are permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. We may also share information about our experiences or transactions with you or your account (such as account balance and your payment history with us) with companies related to us by common control or ownership (“affiliates”). We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law. We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
Information Pertaining to NewFirst Trust Accounts
Information regarding your trust account or originating from the trust area is considered confidential and is subject to special protection, even among our family of companies. Our procedures regarding trust information have not changed, even with the implementation of this privacy statement.
Trust account personal information is not shared with any of our affiliates or with other departments of NewFirst National Bank unless the trust customer or beneficiary has authorized us to share that information. The only personal information that is shared is that the client has a NewFirst Financial Group relationship. The nature of the relationship is not shared nor is any other personal information. We provide this information only to serve our clients.
Questions Regarding Privacy
If you should have any questions regarding our policy, or if we may be of assistance to you with respect to any other matter, please contact your NewFirst representative.
Internet Privacy
Visitors to this NewFirst National Bank's Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (A numeric address given to computers connected to the Internet)
- Web browsers used
- City, state and country
The Bank uses this information to create summary statistics and to determine the level of interest in our site. Visitors may elect to provide us with personal information via E-mail or online registration forms. This information is used internally, as appropriate to handle the sender's request. It is not disseminated or sold to other organizations.
Our website is not targeted or marketed to children.
External Site Disclaimer
At certain places on this site, there are links to other web sites. NewFirst National Bank does not endorse, approve, certify, or control those external sites and does not guarantee the accuracy, completeness, efficiency, timeliness or accurate sequencing of the information contained on them. NewFirst National Bank cannot be responsible for protecting any personal information you may provide to those web sites. Please examine each external link's privacy statement before providing information.
